If you place an order or
use the e-mail or feedback sections of the website, there are situations when
you are required to provide us contact information, such as your name, e-mail
address, phone number, or mailing address. We use this information to send you
information that you have requested, let you know if there is an issue with
an order, confirm an order has been sent or add you to our conventional or electronic
mailing lists (only if you have indicated you want to receive mailings). You
can choose at anytime to have yourself removed from our mailing lists by sending
an e-mail to privacy@trailresources.com. TrailResources.com does not share your
contact information with any third parties (other than has been previously stated
regarding Yahoo! Stores).
Disclosure of Personal
Information
TrailResources.com does
not disclose your personally identifying information to any third parties for
any purpose without your prior consent. All reasonable care is taken by staff
handling personal information to ensure its security both offline and online.
Security
TrailResources.com has many
security features in place for our website to protect the loss, misuse and alteration
of information under our control. TrailResources.com is backed up on a periodic
basis by our website hosting service, in addition to the security already in
place via Yahoo! Stores. Personal data such as contact information and e-mail
addresses are only accessible by authorized TrailResources.com staff.
Credit Card Information
We go to great lengths to
keep your financial information private and safe. All credit card transactions
occur in a secure area of our site, to protect you from any loss, misuse or
alteration of information collected. Credit card information is stored on the
Yahoo! Stores server for 30 days, then deleted for your safety.
To learn more about security
at TrailResourses.com, or if you have further questions, please feel free to
call at 847.838.5592 or e-mail us, including your name and mailing address,
at security@trailresources.com.
Your financial information
is safe
We use Secure Socket Layers
(SSL), the industry standard in transferring information to process your orders.
The SSL encrypts, or translates, your order information into a highly indecipherable
code, which is processed immediately.
Your transactions
are secure
When you've finished shopping
and begin the checkout process, you will move into the secure area of our site.
A warning window may pop up to notify you that you are entering this "safe"
area.
Once you've entered, the
page address (URL) will change from http to https, to let you know you are in
a secure area. You will remain in this
secure zone for the entire checkout process.
Privacy for Children Aged 12 and Under
The Federal Trade Commission's
Children's Online Privacy Protection Act of 1998 (also known as COPPA) is intended
to protect the privacy of children using the Internet. As of April 21, 2000,
many websites are required to obtain parental consent before collecting, using,
or disclosing personal information from children aged 12 and under. TrailResources.com
is pleased to meet these guidelines by adhering to the following:
1. We will NOT collect online contact information without prior parental consent
or notification, which will include an opportunity for the parent to prevent
use of the information and participation in the activity. Without prior parental
consent, online information will only be used to respond directly to the child's
request and will not be used for other purposes.
2. We will NOT collect personally identifiable offline contact information without
prior parental consent.
3. We will NOT distribute to third parties any personally identifiable information
without prior parental consent.
4. We will NOT give the ability to publicly post or otherwise distribute personally
identifiable contact information without prior parental consent.
5. We will NOT entice through a special promotion (like a contest or survey)
the sharing of more information than is needed to participate in the activity.
TrailResources.com welcomes
the participation of younger users in our community activities with their parent's
consent. We strongly recommend that users 12 and under refrain from offering
any personal contact information through our website, and we encourage parents
to stay involved in the online life of their children. Permissions will not be accepted via e-mail; they will need to be mailed via USPS to the address below.
Changing or Updating
Personal Information
If you would like to change/update
your personal information we have on file here at TrailResources.com, want to
remove yourself from our mailing lists, or have any questions regarding your
information, please send an e-mail to our Privacy Administrator at privacy@trailresources.com.
You can also contact us at:
Privacy Administrator
Trail Resources
610 Hillside Avenue
Antioch, IL 60002-1222
Phone: 847.838.5592 & Fax: 847.838.5594
