Moleskine US Ordering Information
We're glad you're here and hope you enjoy our site! Visit us on-line 24 hours a day, 7 days a week.
Methods of Payment
We gladly accept American Express, Discover, MasterCard, and Visa. Please note that credit card orders are authorized for
payment when your order is placed and charged when your order has shipped. The charge on your credit card
statement will read, European Paper, and list our toll-free number 1-888-822-1036. The European Paper Company owns and
operates the MoleskineUS.com website, offering retail purchase of the complete line of Moleskine books and related
products.
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Security » MoleskineUS.com uses secure encryption technology to ensure
the protection and privacy of the information you provide when placing an order. When you check out you'll see the secure
"lock" icon on your browser and see that the web address begins with https:// instead of http://, where the 's' in the
'https' address stands for "secure". |
Stock / Inventory of Products
All items are in stock unless otherwise clearly stated next to the item. We maintain a large inventory of Moleskine books,
to ensure that any order that is placed can ship immediately. Our web store inventory is maintained with a real time inventory
system so you can be assured your order can be fulfilled.
Note: All items are in-stock and ready
to ship unless otherwise clearly noted.
Pricing
We are committed to offering great prices for our products and the lowest shipping possible. On the site you will find quantity
pricing on most items to allow you to obtain the best possible price.
Gift Wrapping
Moleskine books make a welcome gift and we offer gift services to make it easy and fun to send Moleskine journals as a gift
to a loved one, friend, co-worker or acquaintance. Gift wrapping is $5.95 per package - you can gift wrap as many
items as you'd like together for a single $5.95 charge. Simply select to gift wrap your order when you check out and supply
a personal gift message. Our exclusive gift wrapping is inspired by the Italian made heritage of Moleskine books, designed
to make every occasion special and is the perfect complement to Moleskine books and accessories - excellent for all ages
and all occasions. We've made it simple to add gift wrapping when you check out. Your personal message will be printed
on a folded gift card and your order will be beautiful gift wrapped. Gift orders include a special Gift Packing Slip that
does not contain price information. As with all orders, you will be sent order and shipment confirmation emails so you can
check the status of your order. Click here for more detailed
information on gift wrapping.
| How to Use a Gift Coupon |
» Simply add your item(s) to your shopping cart
» Click the Check Out button to proceed to the Payment page and then enter the coupon code in the coupon
field. It will look like the following: |
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| » Finish completing the Payment page and click the Continue button to proceed
to the Review page. |
| Coupon discounts are instant and can be applied immediately and are clearly reflected on the
Review page when you check out. |
Bulk / Quantity Pricing
As we carry one of the largest stocks of Moleskine books in the US we can offer quick delivery on larger quantity orders.
To make buying larger quantities of Moleskine books easier, we offer the ability to buy Moleskine books by the
Case Pak. Buying by the case pak offers great savings, plus
each case arrives in a smooth cardboard display box -- great for holding and storing your Moleskine notebooks.
If you are looking for quantities greater than 200 Moleskine books you may request a quote. Email your request to
request@moleskineus.com with the quantity and style(s) you
are interested in along with your complete contact information, including your full name, title, business, address, and
phone number (required). Requests including complete contact information will receive a response within one business day.
Guarantee, Exchanges and Returns
We want you to be 100% happy with everything you order and stand behind our products and service. If you’re not completely
satisfied with your purchase, we will gladly exchange, credit or refund your new and unused merchandise within 15 days of
delivery. The item and packaging must be in new, unused, resalable condition in order to be received for credit. Simply
send us an email describing the item(s) you would like to return and/or exchange in order to obtain a return authorization
number. We will email you shipping and return instructions, along with a return authorization number which must be included
with your return/exchange. Please note that shipping charges for returns cannot be refunded.
Sales Tax
Sales tax is only collected on orders sent to destinations within the beautiful state of Colorado. So, if you're not shipping
to a Colorado address, we do not collect sales tax!
| For shipments to Colorado, we collect sales tax on the full amount of the order (but we don't feel too
sorry for you, because, after all, you're living in beautiful, sunny Colorado!). The total tax depends on your shipping
address within Colorado: |
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Colorado State tax is 2.9% |
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Boulder County tax is 0.65% |
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Denver Metro RTD tax is 1.20% (Regional Transportation District) |
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Boulder City Sales tax is 3.41% |
Contact Us
To contact us use our simple
Contact Form or email us at info@moleskineus.com.
or write us at
The European Paper Company
4775 Walnut Street Suite C
Boulder, Colorado 80301-2579
1-888-822-1036
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