Mulling it over? Feel free to print this page for your personal reference.
For our Southwest Louisiana and Texas Gulf Coast neighbors: Shipments to the greater Galveston-Bolivar region will be limited until further notice, subject to local carrier discretion. Call 1-800-GOFEDEX for delivery area status updates.
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$9.95 flat rate shipping & handling per U.S. street address, insured FOB origin. We ship Tuesday and Thursday before noon Central Time -- check e-mail for tracking updates. In-stock orders normally arrive in 3 to 8 business days. See FYI for AK & HI, APO, FPO options and restrictions.
Like to take our custom Yahoo! Shopping secure e-Cart for a little test drive before ordering? We've set up a Test Order page just for that -- anything submitted using the test mode will not be processed, so feel free to try it out (select Test Order as payment method) before you move on to the real deal.
Problems ordering online? Send us an e-mail (see FYI page), or leave a message at 1-479-234-4120 with your daytime phone and e-mail address, for further assistance -- allow 2 business days minimum for reply.
- Refunds: Closeouts, inflatables, safety gear, sleeping bags and similar personal products, over-sized shipments, anything in consumer use, PayPal and Google Checkout purchases, charity orders, some other items and specific categories are non-returnable (i.e., no refund or exchange, use manufacturer limited warranty for any subsequent parts or service); see Returns Policy details before ordering.
- The fabric shelters we sell are for light to moderate duty, not season-long pitching, extreme weather, unattended performance, or permanent installation. Tent & pack fabric sewn seams require user sealing before use, even most models with factory coating. See our Gear 101 page for other common gear care & use tips before purchase.
- Suggested max packed weight for internal frame backpacks is 30 lbs. If you intend to haul more, an external frame pack with a heavier capacity is advised. Check with local Scout troops for tips on backpack sizes and features.
- Max dims and packed sizes are not adjusted for variables in set-up, heat, humidity, air inflation, late factory spec changes, and/or handling, and may not always reflect use-able space. Illustrations not to scale.
Remote sales or use taxes if any should be reported and paid locally, typically on annual state income tax returns, as may be applicable on some out-of-state purchases from non-nexus retailers -- contact your state revenue department for further information. All AR destination purchases are for re-sale or charitable fundraising only, must be submitted and paid by mail order (see FYI), and are sold as Final -- include your applicable re-seller permit number or non-profit TIN for qualifying transactions. Sorry, government purchase orders are not accepted.